Requesting a Feature or Submitting a Bug

  • We do not support KoalaBrain directly - it's expected that you are able to install and manage the software yourself, or have your IT department or IT support technician provide this service
  • We do fix any problems found in our code, and attempt to do so as swiftly as possible
  • Bugs can be submitted on our forum - please tag them with the Bugs tag.  We can then discuss, troubleshoot, and fix any bugs that may crop up.
  • If you wish to be able to submit bugs or feature requests, contact us at [email protected] and we will assess your suitability for the programme.  Generally, we encourage high volume license purchasers and resellers to join up and help us keep our software ahead of the curve